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Files, ZIP uploads, and SFTP

Version 3 · Effective October 2, 2026

Browser files

The Files tab lets you create folders, upload, download, rename, move, copy, archive, extract, and delete files. Open the three-dot menu on a file for actions that do not fit beside it. Check the destination before a move or extraction.

SFTP

The SFTP tab shows your node address and SSH host-key fingerprint. Connect with an SFTP client using your Host Matey email and password, then open the folder for the server you can access. File transfers go directly to that game node over SSH. A normal password sign-in may be needed after your account is first linked to a server.

Large uploads

Upload ZIP archives through Files or SFTP, then use Extract in the file browser. Uploads and downloads share node transfer limits, so a large transfer may take time.

Contact Hostmatey LLC

For service or billing help, open a support ticket in your account and follow replies there.

Open support tickets

For privacy requests or abuse reports, use the addresses below. You can also email support if you cannot access your account.

Support: support@hostmatey.com
Alternate support: Hostmateymaster@gmail.com
Billing: Hostmateymaster@gmail.com
Privacy: Hostmateymaster@gmail.com
Abuse: Hostmateymaster@gmail.com

Support hours: Email support available 24/7

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